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Information Collection & Use
Registration
In order to use this Web site to it's full capabilities, you must first complete the registration form and create a user name and password.
During registration you are required to give contact information (such as name and email address).
We use this information to contact you about the services on our site in which you have expressed interest.
We will only contact you if you have requested to be contacted, requested a qoute, requested further information or have experienced a dificulty with the "checkout and/or registration" process.
AIDA Embroidery & Printing is the sole owner of the information collected on "aidae.com". AIDA Embroidery & Printing collects personally identifiable information from our users at several different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form.
You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you wish not to share your financial information with us (via phone, email, etc.) we provide the availability of PayPal secure financial transactions.
ALL online orders will be proscessed through PayPal secure processing, for your protection as well as that of AIDA Embroidery & Printing.
If your prefer to further speak to an agent of AIDA Embroidery & Printing about our ordering policy, please call toll free 800.216.6986 or local 440.498.8981
We beleive in honest business and will prosecute against all internet/email, credit card fruad, or related crimes.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our registration page (also known as the newsletter).
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Profile
We store information that we collect through cookies, log files, etc. to create a "profile" of your preferences. We not tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We do not share your profile with other third parties.
Personally identifiable information:
We do not Share Personally Identifiable Information with Third Parties
Agents.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Service Providers
We use other third parties (such as PayPal) to provide services on our site.
These third parties are prohibited from using your personally identifiable information for any other purpose except that wich it is intended for (ie: credit card procesing).
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site Log Files.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do do not link this automatically-collected data to personally identifiable information.
We use a third-party tracking service that uses cookies [log files] to track non-personally identifiable information about visitors to our site in the aggregate usage and volume statistics to better our website for our visitors and customers.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Disabling cookies may prohibit some functions of our website's checkout process.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See "Third Party Advertisers."
This privacy statement covers the use of cookies by AIDA Embroidery & Printing only and does not cover the use of cookies by any advertisers. [See the "Third Party Advertisers" section.]
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by AIDA Embroidery & Printing. Please be aware that we, AIDA Embroidery & Printing, are not responsible for the privacy practices of such other sites.
We, AIDA Embroidery & Printing do not encourage or provide links to "Pornographic" related material, however what other businesses provide as their content is not under our control, if you find an offensive hyperlink or similar on aidae.com please notifiy us promptly.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by aidae.com.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at michail@aidae.com or by contacting us by telephone or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number, telephone number, etc.) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at aida@aidae.com.
Business Transitions
In the event AIDA Embroidery & Printing goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
toll free: 800.216.6986
phone: 440.498.8981
fax: 440.498.8980
email address: aida@aidae.com or michail@aidae.com
postal address: 33800 Sherbrook Park Dr., Solon, OH 44139, USA
Web site: www.aidae.com (help desk or customer support).
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