I took my White sewing machine which I had not used in over 20 years in for repair. Simon was not only knowledgeable but so pleasant and courteous. When i came to pick it up Simon not only fixed it to perfection but spent over an hour and 20 minutes refreshing me on the operation of my machine including invaluable tips I never knew about. All I can say is this is an A1 business with A+++++ customer service. Thank you so much Simon!